
Our founder created this jewelry after losing her beloved dog, a companion who was family. Unable to find a meaningful way to honor that bond, she designed it herself. Now we help others carry their precious memories close, because we understand the depth of love you shared.
Created by pet lovers who understand the depth of the bond you shared. We know what it's like to lose a beloved companion, and we've poured that understanding into every detail of our jewelry.
|   |
|
Others |
Handcrafted With Meaning |
|---|---|---|
Quality You Can Feel |
||
Small Batch, Big Heart |
||
Crafted With Quality Materials |
||
Made to Last a Lifetime |
Shop with confidence, every order is backed by our 30-day money-back guarantee. If you’re not completely in love with your piece, simply return it within 30 days for a full refund. No hassle, no stress, your satisfaction means everything to me.
Proudly trusting Charlotte Jewelry’s craftsmanship
Your Charlotte's Jewelry order is typically shipped within 1–2 business days. Standard shipping usually takes 7–16 business days, while express shipping delivers within 5–8 business days.
Custom-made items like personalized engravings or special gemstone settings may require a bit more time to prepare. However, simple additions such as initials, charms, or birthstones usually follow the standard dispatch schedule.
We always do our best to keep delays to a minimum and truly appreciate your patience.
If the jewelry you receive doesn’t meet your expectations, no worries! Charlotte's Jewelry offers a 30-day money-back guarantee. Simply email us your order number, include a photo, and let us know what the issue is. We’ll send you all the necessary return instructions, whether you prefer an exchange or a full refund. Your satisfaction is our top priority!
Not at all. I use high-quality, durable materials. My stainless steel pieces are completely waterproof and made to last, no tarnishing, no fading.
Even though Charlotte’s Jewelry is closing, our lifetime warranty remains valid for all past customers. If your piece ever breaks, fades, or arrives damaged, simply contact us using your order email, and we’ll repair or replace it.
The store may close, but our promise to you continues. ❤️
Every piece is handmade with love and care, using premium materials and gemstones. I take pride in creating timeless designs that are as beautiful as they are durable.
We accept all major payment methods, including Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay.
Yes! Shipping is FREE for orders over $40. Once your order ships, you’ll get a tracking number so you can follow its journey to your doorstep.
I'm always happy to help! Whether you have a question or just want to talk about a piece you love, feel free to reach out any day of the week.
Customer support hours:
Monday–Friday: 9:00 AM – 5:00 PM
Saturday–Sunday: 10:00 AM – 3:00 PM
You can email me anytime at: contact@charlottejewelry.store