Lifetime care promise
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30-Day Money-Back Guarantee
Waterproof & Tarnish-Free
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A meaningful way to honor the special bond you shared. This delicate jewelry lets you carry their memory with you, every single day. Because love like that deserves to be remembered.
When you lose a beloved pet, the love doesn't disappear—it stays with you forever. This beautifully crafted piece serves as a gentle reminder of all the joy, comfort, and companionship they brought into your life. Whether it's the excited greeting at the door, the quiet moments curled up beside you, or the adventures you shared together, these memories deserve to be honored.
More than just jewelry, this is a keepsake that keeps your special companion close. Each time you wear it, you'll feel that connection—the bond that made them family. It's a way to carry their spirit with you through your day, keeping their love alive in your heart.
Crafted with care and attention to detail, this piece is designed to be worn daily. The delicate design is both elegant and meaningful, allowing you to honor your pet's memory in a beautiful, understated way. It's suitable for any occasion—from quiet days at home to special moments when you need them close.
This memorial jewelry also makes a thoughtful gift for anyone grieving the loss of their beloved pet. Sometimes words aren't enough, but a meaningful gesture like this can provide genuine comfort during a difficult time.
Your pet wasn't just an animal—they were family. They were there through it all, offering unconditional love and unwavering loyalty. This jewelry honors that irreplaceable bond and ensures their memory stays close, today and always.
We’re confident that our jewelry won’t lose its color over time. In fact, we believe in our quality so strongly that we offer a lifetime warranty for any color-related issues.
If your piece loses its golden finish, simply follow our return instructions, and we’ll send you a brand-new replacement. No questions asked.
We care about the environment and are committed to doing our part. That’s why we use only recycled paper for all our packaging.
Every product comes in a ready-to-gift box sustainable, thoughtful, and beautiful.
Enjoy free shipping on all orders, no minimum required. Orders are processed and dispatched within 1–2 business days, and you’ll receive a tracking number by email once your order ships.
You can return your order within 30 days no hassle. Items must be sent back in the same condition in which you received them.
A delicate piece you can wear every day, keeping the memory of your loved one close and comforting.
Your Charlotte's Jewelry order is typically shipped within 1–2 business days. Standard shipping usually takes 7–16 business days, while express shipping delivers within 5–8 business days.
Custom-made items like personalized engravings or special gemstone settings may require a bit more time to prepare. However, simple additions such as initials, charms, or birthstones usually follow the standard dispatch schedule.
We always do our best to keep delays to a minimum and truly appreciate your patience.
I'm always happy to help! Whether you have a question or just want to talk about a piece you love, feel free to reach out any day of the week.
Customer support hours:
Monday–Friday: 9:00 AM – 5:00 PM
Saturday–Sunday: 10:00 AM – 3:00 PM
You can email me anytime at: contact@charlottejewelry.store
If the jewelry you receive doesn’t meet your expectations, no worries! Charlotte's Jewelry offers a 30-day money-back guarantee. Simply email us your order number, include a photo, and let us know what the issue is. We’ll send you all the necessary return instructions, whether you prefer an exchange or a full refund. Your satisfaction is our top priority!
By purchasing from Charlotte's Jewelry, you help support animal welfare around the world. A portion of our profits is donated each month to animal sanctuaries and rehabilitation centers. As Charlotte's Jewelry continues to grow, so does our ability to provide care and support for animals in need.
Not at all. I use high-quality, durable materials. My stainless steel pieces are completely waterproof and made to last, no tarnishing, no fading.
Even though Charlotte’s Jewelry is closing, our lifetime warranty remains valid for all past customers. If your piece ever breaks, fades, or arrives damaged, simply contact us using your order email, and we’ll repair or replace it.
The store may close, but our promise to you continues. ❤️
Every piece is handmade with love and care, using premium materials and gemstones. I take pride in creating timeless designs that are as beautiful as they are durable.
We accept all major payment methods, including Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay.
Yes! Shipping is FREE for orders over $40. Once your order ships, you’ll get a tracking number so you can follow its journey to your doorstep.
We always offer free shipping on all orders
All jewelry is built to last and made to be worn every day, anywhere.
You can easily return or exchange your order within 30 days, no questions asked.
Pay securely and reliably with PayPal, Google Pay, Apple Pay, Visa, Master Card and American Express.
